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10 things I learned from working in MyCareersFuture team

Last Friday was my last day at MyCareersFuture team. I have learned way more things than I can keep count of, but here are some lessons that the team have taught me over the course of my stay.

I was able to come up with this list is because I have failed these items in one way or another and had these flaws unearthed from the depths of my shame; but hey, at least there are 10 things that I’m slowly getting better at. /shrug

  1. Give space for others to speak
    • A silent room doesn’t necessary require you to fill it up
    • People need some time to process speech and ideas
    • Especially for important topics, people don’t want to come across as mindless so it’s normal for the pace to slow down
    • Prompt for response instead of glossing over and moving on
  2. Know your audience, change your approach accordingly
    • e.g. for some vendors, instruct instead of prompting
  3. Don’t be quick to judge others (i.e. Practicing mindful openness)
    • it could be an idea or their behavior
    • 99.99% of people do not work with the intention to harm, if they do something that opposes you, consider what are the factors that pushes them to the action
  4. Be mindfully aware of the Curse of knowledge bias
    • don’t assume everyone has the same context as you, it doesn’t hurt to spare a few seconds to check at the beginning of each discussion
    • this is true even if you are working on the same task together
  5. The 7 elements of a complete request; we often make an incomplete request, which explains why many requests are often not fulfilled to satisfaction
  6. Don’t be afraid to speak up; even if you think you might be wrong
    • raise your concerns if there’s anything that damages the team or product
  7. Don’t be afraid to be wrong; but do your own due diligence
  8. Don’t be afraid of admitting that you’re wrong; i.e. growth vs fixed mindset
  9. Don’t punish others for being wrong; this is where learning happens. (podcast – rethinking your position: "that was wonderful! I was wrong" )
  10. Opening discussions to anyone who is interested instead of selected few
    • helps build feeling of inclusiveness
    • helps people to take ownership of decisions made

It has been a great 15 months learning and growing with the team and I’m glad to have been a part of this amazing journey. 🎉

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